General Manager Operations

Employment Status: Full Time, Permanent

Start Date: November 2024

Division: Operations       

Job Location: Australia, Victoria, Clyde North

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About Us:

We are a Melbourne-based commercial and industrial cleaning services company providing our customers with professional cleaning services.​ We offer services in a multitude of sectors such as domestic cleaning, industrial cleaning, and others. ​Our organisation is dedicated to upholding the highest standards of excellence, reliability, and innovation in the delivery of our services. With a widespread workforce throughout Australia, we prioritize a strong emphasis on safety and have built enduring relationships with our customers. Our organisation is purpose-led, and we are currently looking for a highly qualified individual to take on the role of General Manager of Operations. This position entails working with our professional and highly skilled team at multiple locations in the state of Victoria.

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About Role:​

Taylormade Cleaning Company Pty Ltd is looking for a dynamic General Manager to lead operations, drive business growth, and manage key areas of the business. This role includes overseeing daily operations, managing financial performance, and leading human resources activities to ensure alignment with the company’s strategic goals.

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Key Responsibilities:

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• Oversee daily operations to ensure efficiency, productivity, and profitability.

• Develop and implement business strategies to drive growth and meet long-term goals.

• Manage financial performance, including budgeting, forecasting, and reporting.

• Lead recruitment efforts, including interviewing, onboarding, and team development.

• Oversee employee performance, engagement, and professional growth.

• Ensure compliance with HR policies and workplace health and safety regulations.

• Track performance metrics (KPIs) to measure success and identify improvement areas.

• Build and maintain strong relationships with clients and stakeholders.

• Identify and pursue new business opportunities and partnerships.

 

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Requirements:

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• Proven experience as a General Manager, Operations Manager, or similar leadership role.

• Strong leadership and team management skills.

• Expertise in financial management, including budgeting and cost control.

• Experience with recruitment, employee development, and HR management.

• Excellent communication, decision-making, and problem-solving skills.

• Ability to work under pressure and manage multiple priorities.

• Bachelor’s degree in business, management, or related field preferred.

• Current Australian Driver’s License.

Additional Skills:

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• High attention to detail and ability to ensure compliance with policies and regulations.

• Ability to foster a positive, collaborative workplace culture.

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Successful candidates must adhere to government public health directives and TMCC customer requirements for workplace health and safety.

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If you have senior operational experience in the industry and are a motivated, detail-oriented individual, please submit your resume and cover letter for consideration. We are an equal opportunity employer and encourage applications from diverse backgrounds.

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Any information provided to Taylormade regarding your application will be accessible only to those involved in the recruitment process. It will be used solely for recruitment purposes and will be held securely.

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Any prior experience in a similar position within the Facilities Management and Building Maintenance industry will be looked upon favourably. Please send your resume and details to admin@taylormadecleaningcom.au